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Ask a question via a live chat session with a librarian!
Regular hours are:
- Monday through Thursday , 9:00 a.m.– 4:00 p.m.
- Friday, 9:00 a.m. to 3:00 p.m.
Instant messaging reference service is not available when the Statler Library is closed.
We have a screen name for AIM, Yahoo! and MSN Messenger. A librarian will gladly assist you.
 For Yahoo!: Ask_Alice_Statler
 For Hotmail: AskAliceStatler
 For AOL: AliceStatler
 For Gmail: AskAliceStatler
What is Instant Messenger (IM)?
IM is a way of communicating with others over the Internet. It allows two people to type messages to one another and have a virtual "conversation."
I don't use IM. Where do I start?
Select one of the Instant Message services below for instructions on how to download the free software, and get your own username.
What do I need to do to IM a librarian?
If you already have an IM account, simply add AskAliceStatler to your buddy list and then open a chat with us.
Will a librarian answer right away, or will I have to wait?
Patrons visiting the library in person will have priority. However, we will answer your question as soon as we are able, on a first-come, first-served basis. If you aren't receiving an answer, feel free to call the librarian ar 239-3460, email us at aniosi@ccsf.edu, or stop by the library.
NOTE: Repeated misuse or inappropriate use of this service will result in the patron being banned from further use of this service.
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